All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform API   Operational
Productsup Platform   Operational
Data Processing   Operational
Destination "Productsup Server"   Operational
Image Service   Operational
FTP Service   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Resolved - Our FTP service resumed normal operations.
Feb 13, 19:50 CET
Monitoring - We're adding capacity to our FTP infrastructure. During that process, connections and data transfer to our FTP service might temporarily be slower. We apologise for any inconvenience that may cause.
Feb 13, 17:25 CET
Postmortem - Read details
Feb 14, 09:54 CET
Resolved - We have restarted all affected sites and have increased monitoring on all servers. All systems are fully operational from 11:30 AM today.

We apologise for any inconvenience
Feb 13, 15:11 CET
Update - we experienced huge load on the servers which led to random read timeouts on the transport server. the affected sites will be restarted and we expect that all sites will run without problems now.
Feb 13, 11:30 CET
Monitoring - The server is back up with degraded performance. It is possible due to DNS records not being resolved correctly yet that connecting isn’t possible yet from certain locations.
We’re monitoring the situation until all servers are fully operational again.
Feb 12, 18:09 CET
Identified - We have identified the issue and isolated the problem. The transport server is active again and all files are available. However we are not back to regular performance and still working on adding more resources to the transport service.
Feb 12, 16:28 CET
Investigating - we experience problems with the transport server. We are already looking into this and will provide more information once we found the reason for that issue.

Sorry for any inconvenience.
Feb 12, 15:35 CET
Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.