All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform API Operational
90 days ago
99.99 % uptime
Today
Productsup Platform Operational
90 days ago
99.98 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
100.0 % uptime
Today
Image Service Operational
90 days ago
99.99 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
99.99 % uptime
Today
Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
100.0 % uptime
Today
Content Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Network maintenance advisory Dec 4, 2024 23:00 - Dec 5, 2024 08:00 CET
Dear customers,

During this period, one of our fiber providers in Frankfurt will be conducting maintenance, resulting in temporary unavailability of certain direct connections. We expect any interruptions to be brief and have little to no impact on our services.

Best regards,
Productsup Network Operations Center
Posted on Nov 20, 2024 - 11:58 CET
Planned maintenance Dec 5, 2024 00:00-06:00 CET
One of our datacenter suppliers will be performing work on their infrastructure during this maintenance window. During this work, it is possible that certain services will experience delays or may be temporarily unavailable.
Posted on Nov 12, 2024 - 13:37 CET
Past Incidents
Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Network Provider issue
Resolved - The issue with one of our IX connections has been resolved, and normal traffic flow is fully restored.
Our monitoring confirms that all systems are operating optimally, and there should no longer be any delays.
Thank you for your patience and understanding.
Dec 2, 18:28 CET
Investigating - Our monitoring has detected that there is currently an outage on one of our IX connections. This has been reported to the relevant IX for further investigation.

We have diverted traffic via alternative routes, but it is possible that there may be (minimal) delays.
Dec 2, 16:37 CET
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024
Network maintenance advisory
Completed - The scheduled maintenance has been completed.
Nov 22, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:30 CET
Scheduled - Due to maintenance work at our backbone connections between Falkenstein and
Frankfurt, our long distance connections will be interrupted multiple times. We expect any interruptions to be brief and have little to no impact on our services.

Best regards,
Productsup Network Operations Center
Nov 12, 11:44 CET
Nov 21, 2024
Nov 20, 2024

No incidents reported.

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