All Systems Operational
About This Site
Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Platform API
Operational
Productsup Platform
Operational
Data Processing
Operational
Destination "Productsup Server"
Operational
Image Service
Operational
FTP Service
Operational
Tracking Service
Operational
Stream API
Operational
Authentication Service
Operational
Retail PX - API
Operational
Retail PX - Platform
Operational
Retail PX - Open API
Operational
Export API
Operational
Content Portal
Operational
Export Template Management API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network maintenance advisory Aug 6, 2026 22:00 - Aug 7, 2026 04:00 CEST
Dear Client,
Due to planned maintenance work on our local connections between FRA4 (Werkhaus) and FRA6 (Digital Realty Fra15), our cross-datacenter transport services will be interrupted multiple times during the following window:
Start: August 6, 2026, at 10:00 PM CEST
End: August 7, 2026, at 4:00 AM CEST
We expect any interruptions to be temporary and are making every effort to minimize the impact on your services.
If you have any questions or require further information, please feel free to reach out to our support team.
Best regards,
Productsup Network Operations Center
Posted on Jul 23, 2026 - 16:35 CEST
Due to planned maintenance work on our local connections between FRA4 (Werkhaus) and FRA6 (Digital Realty Fra15), our cross-datacenter transport services will be interrupted multiple times during the following window:
Start: August 6, 2026, at 10:00 PM CEST
End: August 7, 2026, at 4:00 AM CEST
We expect any interruptions to be temporary and are making every effort to minimize the impact on your services.
If you have any questions or require further information, please feel free to reach out to our support team.
Best regards,
Productsup Network Operations Center
Posted on Jul 23, 2026 - 16:35 CEST
Scheduled Maintenance: Image Rendering Service Aug 19, 2026 09:00-17:00 CEST
We will perform scheduled maintenance on the Image Rendering Service on August 19, 2026, from 09:00 to 18:00 CEST.
No service disruption is expected. However, image rendering times may increase slightly during the maintenance window.
Posted on Jul 29, 2026 - 17:43 CEST
No service disruption is expected. However, image rendering times may increase slightly during the maintenance window.
Posted on Jul 29, 2026 - 17:43 CEST