All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform API Operational
90 days ago
100.0 % uptime
Today
Productsup Platform Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
99.99 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
100.0 % uptime
Today
Image Service Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
99.95 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
100.0 % uptime
Today
Content Portal Operational
90 days ago
100.0 % uptime
Today
Export Template Management API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance on Authentication Systems Apr 19, 2026 06:00-07:00 CEST

We will be performing scheduled maintenance on our authentication systems to improve platform resiliency and login stability.

Duration: 1 hour

Expected Impact: You may experience brief interruptions when attempting to log in. Active sessions may be cleared, and you will be required to log back into the platform once the maintenance is complete.

We’ve scheduled this during off-hours to minimize disruption.
The maintenance will not affect data processing pipelines.
Thank you for your patience as we work to make the platform more reliable.
Posted on Apr 15, 2026 - 14:11 CEST
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Platform stability issues
Resolved - This incident has been resolved.
Apr 7, 16:30 CEST
Monitoring - The issue was identified and has been resolved.

The platform is now operational. Our team will continue to closely monitor the systems to ensure stability and complete resolution of the incident.
Apr 7, 15:41 CEST
Investigating - We are currently experiencing issues with the platform. Our team is actively investigating the problem and working to identify the root cause.

We will provide further updates as soon as more information becomes available.
Apr 7, 15:09 CEST
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:00 CEST
Scheduled - We will be performing scheduled maintenance to upgrade core network components. This work is part of our ongoing efforts to improve performance. No outages are expected during this maintenance window. All services should remain fully operational.

We will closely monitor the network throughout the maintenance. If anything unexpected occurs, updates will be posted here.
Mar 24, 10:39 CET
Apr 1, 2026

No incidents reported.

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