All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform API Operational
90 days ago
100.0 % uptime
Today
Productsup Platform Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
99.99 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
100.0 % uptime
Today
Image Service Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
99.95 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
100.0 % uptime
Today
Content Portal Operational
90 days ago
100.0 % uptime
Today
Export Template Management API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 14, 2026

No incidents reported today.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Resolved - The issue affecting the platform has been resolved. Service has been restored and the platform is operating normally.

Our team will continue to monitor the systems to ensure ongoing stability and performance. We appreciate your patience while we worked to resolve this incident. Thank you for your understanding.

Mar 12, 12:32 CET
Monitoring - The issue was identified in the virtualization cluster and has been partially resolved.

The platform is now operational. Our team will continue to closely monitor the systems to ensure stability and complete resolution of the incident.

Mar 12, 11:33 CET
Investigating - We are currently experiencing issues with the platform. Our team is actively investigating the problem and working to identify the root cause.

We will provide further updates as soon as more information becomes available.

Mar 12, 10:47 CET
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Resolved - Elevated errors on a network interface in one of our storage cluster nodes caused disruption on our Transport File Service (HTTP/FTP).
After the faulty node was isolated by our engineer on duty, downloads were available as normal.

Mar 3, 14:49 CET
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.