All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform API Operational
90 days ago
99.98 % uptime
Today
Productsup Platform Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
99.98 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
99.98 % uptime
Today
Image Service Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
99.98 % uptime
Today
Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
99.98 % uptime
Today
Content Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024
Platform not accessible
Resolved - Dear customers,

We are pleased to inform you that the incident appears fully resolved and the situation is back to normal.
If you experienced any residual issues or have additional questions, please do not hesitate to contact our support team. We are committed to ensuring a seamless experience and are here to assist you.
Thank you again for your continued business and loyalty. We value your trust in our service, and we remain dedicated to providing a reliable and high-quality experience.
Sep 16, 18:14 CEST
Identified - The Productsup platform is now accessible and functioning without any issues.
We are actively monitoring the system for any potential errors to ensure continued stability.
We will provide further updates if any issues arise. Thank you for your patience during this incident.
Sep 16, 14:54 CEST
Investigating - We are currently experiencing slow response times for the Productsup platform user interface. Please note that data processing services are not affected.

Our technical team is actively investigating the issue to identify the root cause and implement a solution as quickly as possible.

We will provide updates as more information becomes available. Thank you for your patience, and we apologize for any inconvenience this may cause.

For further updates, please check this status page regularly.
Sep 16, 14:34 CEST
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Network maintenance advisory
Completed - The scheduled maintenance has been completed.
Sep 12, 09:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 08:45 CEST
Scheduled - Dear customers,

Due to maintenance work at our backbone connections between Nuremberg and
Frankfurt, our long distance connections will be interrupted multiple times. It is expected that the interruptions will last a few minutes at most and will have little to no impact on our services.

Best regards,
Productsup Network Operations Center
Sep 10, 15:16 CEST
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage