All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform API Operational
90 days ago
99.91 % uptime
Today
Productsup Platform Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
99.97 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
99.98 % uptime
Today
Image Service Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 17, 2022

No incidents reported today.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Performance Issues
Resolved - All ongoing issues have been fixed. Thanks for your patience
Aug 11, 10:54 CEST
Update - The FTP server is currently being restarted as a collateral of the incident, it will be available shortly. Thanks for your patience
Aug 11, 10:30 CEST
Identified - Our datacenter provider has identified an issue during the previous maintenance and is fixing it.
Aug 11, 10:19 CEST
Investigating - We're seeing slow responses for the Platform user interface. Data Processing is not affected. We are currently investigating the issue.

Sorry for the inconvenience.
Aug 11, 10:15 CEST
Urgent Maintenance: Network Upgrades planned for 2022-08-11 08:00:00 UTC to 2022-08-11 08:05:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 10:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 CEST
Scheduled - Dear customer,

In order to offer an improved level of service, our datacenter provider will increase the internal bandwidth capacity of our storage and database clusters.
This should not cause any visible downtime on our platform except a possible slowdown of the platform during the maintenance window.

Maintenance window:

Start Date and Time: 2022-08-11 08:00:00 UTC
End Date and Time: 2022-08-11 08:05:00 UTC

Please excuse any inconvenience this may cause. We thank you in advance for your understanding.

Kind regards,
Your Productsup Team
Aug 9, 15:28 CEST
Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Partial Interruption of Services
Resolved - This incident has been resolved.
Aug 3, 19:28 CEST
Investigating - We are currently experiencing a fault on a datacenter router. Datacenter technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Aug 3, 16:27 CEST
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