All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform API Operational
90 days ago
99.97 % uptime
Today
Productsup Platform Operational
90 days ago
99.93 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
100.0 % uptime
Today
Image Service Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service
Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Transport storage cluster Maintenance Advisory Oct 3, 2023 12:00-14:00 CEST
The storage cluster which holds data for the "Productsup server" Destination (aka Transport) and FTP Service will undergo software upgrades. No downtime is planned, however there could be unexpected reduced performance or timeouts during the upgrade.
Posted on Sep 11, 2023 - 12:00 CEST
Stream API storage cluster Maintenance Advisory Oct 4, 2023 12:00-13:00 CEST
The storage cluster which holds data for the Stream API service will undergo software upgrades. No downtime is planned, however there could be unexpected reduced performance or timeouts during the upgrade.
Posted on Sep 11, 2023 - 12:03 CEST
Past Incidents
Oct 2, 2023
Data processing storage cluster Maintenance Advisory
Completed - The scheduled maintenance has been completed.
Oct 2, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 12:01 CEST
Scheduled - During that time frame, the storage cluster which holds data for the Data Processing server will undergo software upgrades. No downtime is planned, however there could be unexpected reduced performance or timeouts during the upgrade.
Sep 11, 11:56 CEST
Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Login Functionality Partially Unavailable
Resolved - Our engineering team identified and addressed the root cause of the issue. After thoroughly investigating and troubleshooting, we implemented the necessary fixes to ensure a smooth login experience for all users.

We understand the importance of a seamless user experience, and we are committed to preventing such issues from reoccurring in the future. We will continue to monitor our systems closely to maintain a high level of service reliability.
Sep 29, 15:38 CEST
Identified - We want to provide you with an important update regarding the login issue that some of our users have been experiencing. We have successfully identified the root cause of the problem, and our engineering team is actively working on implementing a fix.
Sep 29, 14:19 CEST
Investigating - We are aware of an ongoing issue affecting the login functionality of our platform. Some users may be experiencing difficulties when attempting to log in to their accounts. We understand the frustration this may cause and are actively investigating the root cause of the problem.
Sep 29, 12:34 CEST
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

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