Productsup Status

All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform API Operational

Productsup Platform Operational

Data Processing Operational

Destination "Productsup Server" Operational

Image Service Operational

FTP Service Operational

Proxy Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 24, 2019

No incidents reported today.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

Degraded Platform login and access times

Resolved - The original issue has been resolved with our hosting provider and both proxies are now fully operative.
Aug 18, 17:38 CEST

Monitoring - We have switched over manually to a working proxy server. Access times are reported as normal, we continue to monitor the situation while the failed proxy is being repaired.
Aug 18, 11:03 CEST

Update - We are continuing to work on a fix for this issue.
Aug 18, 10:42 CEST

Identified - Good morning,
you may currently experience degraded access times to the Platform UI. A defective proxy server has been identified as the source of performance issues and is being replaced. Processing is not affected.
Aug 18, 10:42 CEST

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.