All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform API Operational
90 days ago
100.0 % uptime
Today
Productsup Platform Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
100.0 % uptime
Today
Image Service Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
100.0 % uptime
Today
Content Portal Operational
90 days ago
100.0 % uptime
Today
Export Template Management API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 19, 2026

No incidents reported today.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Scheduled maintenance: Data Processing Scheduler service migration
Completed - The scheduled maintenance has been completed.
Jun 17, 12:00 CEST
Verifying - The scheduler has been upgraded and restarted, jobs now run again as usual. We are currently verifying that everything is in working order before completing the maintenance.
Jun 17, 11:14 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 10:00 CEST
Update - **Update: Scheduled maintenance postponed**

The previously announced migration of the Data Processing Scheduler service has been rescheduled. It will now take place on **Wednesday, June 17** during the same maintenance window. No action was or is required on your side, and any planning you had done for the original date should be moved accordingly.

All details below remain unchanged.
Jun 10, 09:07 CEST
Scheduled - We will be migrating the Data Processing Scheduler service to a newer, more performant platform. This upgrade improves reliability and prepares the service for upcoming features.

**Service impact**

During this window, data processing will be impacted:

- Scheduling of new data processing runs will be paused at the start of the window.
- Any data processing run scheduled during the window will not execute until the maintenance is complete.
- Runs that are already in progress when the maintenance begins will continue to run, but will eventually be started again automatically after the migration completes.

The rest of the Productsup platform — the User Interface, APIs, and other services — remains fully available throughout.

**After the maintenance**

Once the migration is complete, paused scheduled data processing runs will resume automatically. Your dataflows, schedules, and configurations will be preserved, and no action is required on your side.

**What you need to do**

If you have time-sensitive Data Processing runs scheduled during this window, please plan around it or reach out to your Customer Success Manager to coordinate. No other action is required from your team before, during, or after the maintenance.

We appreciate your patience as we continue investing in a faster, more resilient platform.
May 28, 14:40 CEST
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

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