FTP and Transport server outage

Incident Report for Productsup

Resolved

All services are operational again.

Posted Jun 06, 2021 - 21:29 CEST

Identified

Our storage cluster (FTP / Transport) is reporting a major outage due to electrical issues at our hosting provider. They are currently looking at the issue. To avoid further errors, we have set Data Processing in maintenance. We will keep you informed on further developments.

Posted Jun 06, 2021 - 20:33 CEST

This incident affected: Data Processing, Destination "Productsup Server", and FTP Service.