Transport server issues
Incident Report for Productsup
Resolved
Two of our transport servers went over normal load and unexpectedly shutdown, which increased the download times and caused some possible issues with in-transfer files. As a corrective action we put the servers back up, but one of the servers had a defective control plane and therefore we operated at lower capacity for 3 hours or so.
We will add more transport servers to our infrastructure in the days to come in order to alleviate issues and offer a more responsive service.
Posted Sep 18, 2020 - 03:00 CEST