Platform API - MIgration of queue service to the cloud
Scheduled Maintenance Report for Productsup
Postmortem

The migration of moving some services to a cloud-based solution was a success and everything went as planned. We’ve been actively monitoring the situation; traffic and infrastructure resources have gone back to normal.

For your reference our service was unavailable from 21:03 CEST till 21:18 CEST.

Posted Apr 06, 2020 - 21:54 CEST

Completed
The scheduled maintenance has been completed.
Posted Apr 06, 2020 - 21:20 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 06, 2020 - 21:00 CEST
Scheduled
We are continuously working on stability and performance improvements on our Platform API. Due to a recent analysis we have worked on a reliability improvement. With this improvement we are splitting responsibilities for a single server and move the services to a cloud-based solution.

The move requires some data migration. After researching several scenario's the most stable and secure scenario's requires a downtime of 20 minutes. You can be sure that we did everything to avoid this but this is the only way to guarantee full functionality and no loss of data.

Therefor we have to announce a scheduled maintenance on 2020-04-06 for 20 minutes starting at 21:00 CET.
Posted Mar 23, 2020 - 18:00 CET
This scheduled maintenance affected: Platform API.