Scheduled Maintenance: Platform Downtime planned for March 19th 2024
Scheduled Maintenance Report for Productsup
Completed
Dear Customers,

The maintenance is 100% complete and all services are back to their operational state.

The goal of this maintenance was to enhance the stability of our platform by upgrading the firmware of our internal network switches.

Thanks again for your cooperation and understanding throughout this process.

Best regards,
Productsup Technical Operations Team
Posted Mar 19, 2024 - 13:52 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 19, 2024 - 12:45 CET
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 05, 2024 - 10:29 CET
Scheduled
Dear customer,

We would like to inform you about an upcoming scheduled maintenance window for the Productsup Platform. In order to increase our internal network capacity and redundancy, our hosting provider will upgrade our equipment in our main datacenter. During that time, access to the platform will not be possible and Data Processing, File Services and Stream API/Platform API services will be temporarily halted by measure of precaution, 15 minutes before the start of the network maintenance.

Maintenance window:

Start Date and Time: 2024-03-19 12:45:00 CET
End Date and Time: 2024-03-19 14:00:00 CET

Please excuse any inconvenience this may cause. We thank you in advance for your understanding.

Kind regards,
Your Productsup Team
Posted Mar 05, 2024 - 10:30 CET
This scheduled maintenance affected: Platform API, Productsup Platform, Data Processing, Destination "Productsup Server", FTP Service, and Stream API.