All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform API Operational
90 days ago
100.0 % uptime
Today
Productsup Platform Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
99.97 % uptime
Today
Image Service Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
100.0 % uptime
Today
Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
100.0 % uptime
Today
Content Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 7, 2025

No incidents reported today.

Jun 6, 2025
Resolved - The network connection between our two datacenters has been restored, and services are fully available at this time.
Thanks for your patience and continued support.

Best regards,
Productsup Network Operations Center

Jun 6, 02:30 CEST
Investigating - Due to to the unexpected interruption of our network connection between two of our datacenters, some services might encounter degraded performance or be intermittently unreachable.
We are currently investigating what caused the interruption of the connection and will update this thread when we have done so.

Best regards,
Productsup Network Operations Center

Jun 6, 00:47 CEST
Jun 5, 2025

No incidents reported.

Jun 4, 2025
Completed - The scheduled maintenance has been completed.
Jun 4, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 11:00 CEST
Scheduled - During this period, one of our providers in Falkenstein will be conducting maintenance on our network components. This could result in temporary unavailability of certain direct connections or the platform. We expect any interruptions to be brief.

Best regards, Productsup Network Operations Center

May 22, 14:07 CEST
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.