All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Platform API Operational
90 days ago
99.99 % uptime
Today
Productsup Platform Operational
90 days ago
99.98 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
100.0 % uptime
Today
Image Service Operational
90 days ago
99.99 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
99.99 % uptime
Today
Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
100.0 % uptime
Today
Content Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network maintenance advisory Nov 21, 2024 22:30 - Nov 22, 2024 05:30 CET
Due to maintenance work at our backbone connections between Falkenstein and
Frankfurt, our long distance connections will be interrupted multiple times. We expect any interruptions to be brief and have little to no impact on our services.

Best regards,
Productsup Network Operations Center

Posted on Nov 12, 2024 - 11:44 CET
Network maintenance advisory Dec 4, 2024 23:00 - Dec 5, 2024 08:00 CET
Dear customers,

During this period, one of our fiber providers in Frankfurt will be conducting maintenance, resulting in temporary unavailability of certain direct connections. We expect any interruptions to be brief and have little to no impact on our services.

Best regards,
Productsup Network Operations Center

Posted on Nov 20, 2024 - 11:58 CET
Planned maintenance Dec 5, 2024 00:00-06:00 CET
One of our datacenter suppliers will be performing work on their infrastructure during this maintenance window. During this work, it is possible that certain services will experience delays or may be temporarily unavailable.
Posted on Nov 12, 2024 - 13:37 CET
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 CET
Scheduled - Dear customers,

Due to emergency maintenance work at our backbone connections between Falkenstein and
Frankfurt, our long distance connections will be interrupted multiple times. We expect any interruptions to be brief and have little to no impact on our services.

Best regards,
Productsup Network Operations Center

Nov 12, 08:05 CET
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - This incident has been resolved.
Nov 8, 11:20 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 10:53 CET
Investigating - Due to a large influx of jobs being started, data processing might currently suffer some delays. We’re currently investigating and will have more information shortly. Thank you for your patience.
Nov 8, 10:25 CET
Nov 7, 2024

No incidents reported.