All Systems Operational

About This Site

Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Platform API Operational
90 days ago
100.0 % uptime
Today
Productsup Platform Operational
90 days ago
99.98 % uptime
Today
Data Processing Operational
90 days ago
99.99 % uptime
Today
Destination "Productsup Server" Operational
90 days ago
100.0 % uptime
Today
Image Service Operational
90 days ago
99.98 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Proxy Service Operational
90 days ago
100.0 % uptime
Today
Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Stream API Operational
90 days ago
100.0 % uptime
Today
Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Retail PX - API Operational
90 days ago
100.0 % uptime
Today
Retail PX - Platform Operational
90 days ago
100.0 % uptime
Today
Retail PX - Open API Operational
90 days ago
100.0 % uptime
Today
Export API Operational
90 days ago
100.0 % uptime
Today
Content Portal Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
Scheduled Maintenance on Authentication Systems
Completed - We have successfully completed the scheduled maintenance.
All systems are now fully operational.

Thank you for your patience and understanding.
Jan 12, 10:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 10:00 CET
Scheduled - We will be performing critical maintenance on our authentication systems to improve their stability.
This work has been scheduled for Sunday morning to minimize disruptions during peak usage times.
Please note, there may be a brief period of downtime or degraded performance during the maintenance window.

Once the maintenance is complete, you will be logged out and required to log in again to access the platform.
Rest assured, there will be no changes to your account or data.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure the continued reliability of our platform.
Jan 10, 18:00 CET
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Platform not Available
Resolved - All systems operating normally.
Jan 9, 08:59 CET
Update - We are continuing to monitor for any further issues.
Jan 9, 04:58 CET
Update - We are continuing to monitor for any further issues.
Jan 9, 04:58 CET
Monitoring - Our main database cluster caused the applications to fail. The root cause has been identified and fixed and all applications resumed normal operations. We'll monitor the situation.
Jan 9, 04:56 CET
Investigating - The platform is currently not available. We're investigating the root cause.
Jan 9, 04:31 CET
Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

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