Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Platform API
Operational
90 days ago
99.99
% uptime
Today
Productsup Platform
Operational
90 days ago
99.98
% uptime
Today
Data Processing
Operational
90 days ago
100.0
% uptime
Today
Destination "Productsup Server"
Operational
90 days ago
100.0
% uptime
Today
Image Service
Operational
90 days ago
99.99
% uptime
Today
FTP Service
Operational
90 days ago
100.0
% uptime
Today
Proxy Service
Operational
90 days ago
100.0
% uptime
Today
Tracking Service
?
Operational
90 days ago
100.0
% uptime
Today
Stream API
Operational
90 days ago
99.99
% uptime
Today
Authentication Service
?
Operational
90 days ago
100.0
% uptime
Today
Retail PX - API
Operational
90 days ago
100.0
% uptime
Today
Retail PX - Platform
Operational
90 days ago
100.0
% uptime
Today
Retail PX - Open API
Operational
90 days ago
100.0
% uptime
Today
Export API
Operational
90 days ago
100.0
% uptime
Today
Content Portal
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Due to maintenance work at our backbone connections between Falkenstein and Frankfurt, our long distance connections will be interrupted multiple times. We expect any interruptions to be brief and have little to no impact on our services.
Best regards, Productsup Network Operations Center Posted on
Nov 12, 2024 - 11:44 CET
During this period, one of our fiber providers in Frankfurt will be conducting maintenance, resulting in temporary unavailability of certain direct connections. We expect any interruptions to be brief and have little to no impact on our services.
Best regards, Productsup Network Operations Center Posted on
Nov 20, 2024 - 11:58 CET
One of our datacenter suppliers will be performing work on their infrastructure during this maintenance window. During this work, it is possible that certain services will experience delays or may be temporarily unavailable. Posted on
Nov 12, 2024 - 13:37 CET
Completed -
The scheduled maintenance has been completed.
Nov 12, 13:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 CET
Scheduled -
Dear customers,
Due to emergency maintenance work at our backbone connections between Falkenstein and Frankfurt, our long distance connections will be interrupted multiple times. We expect any interruptions to be brief and have little to no impact on our services.
Best regards, Productsup Network Operations Center
Nov 12, 08:05 CET
Resolved -
This incident has been resolved.
Nov 8, 11:20 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 8, 10:53 CET
Investigating -
Due to a large influx of jobs being started, data processing might currently suffer some delays. We’re currently investigating and will have more information shortly. Thank you for your patience.
Nov 8, 10:25 CET