Welcome to Productsup's home for real-time information on system performance and security. Here you will find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Platform API
Operational
90 days ago
100.0
% uptime
Today
Productsup Platform
Operational
90 days ago
100.0
% uptime
Today
Data Processing
Operational
90 days ago
100.0
% uptime
Today
Destination "Productsup Server"
Operational
90 days ago
99.97
% uptime
Today
Image Service
Operational
90 days ago
100.0
% uptime
Today
FTP Service
Operational
90 days ago
100.0
% uptime
Today
Proxy Service
Operational
90 days ago
100.0
% uptime
Today
Tracking Service
?
Operational
90 days ago
100.0
% uptime
Today
Stream API
Operational
90 days ago
100.0
% uptime
Today
Authentication Service
?
Operational
90 days ago
100.0
% uptime
Today
Retail PX - API
Operational
90 days ago
100.0
% uptime
Today
Retail PX - Platform
Operational
90 days ago
100.0
% uptime
Today
Retail PX - Open API
Operational
90 days ago
100.0
% uptime
Today
Export API
Operational
90 days ago
100.0
% uptime
Today
Content Portal
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The network connection between our two datacenters has been restored, and services are fully available at this time. Thanks for your patience and continued support.
Best regards, Productsup Network Operations Center
Jun 6, 02:30 CEST
Investigating -
Due to to the unexpected interruption of our network connection between two of our datacenters, some services might encounter degraded performance or be intermittently unreachable. We are currently investigating what caused the interruption of the connection and will update this thread when we have done so.
Best regards, Productsup Network Operations Center
Jun 6, 00:47 CEST
Completed -
The scheduled maintenance has been completed.
Jun 4, 13:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 11:00 CEST
Scheduled -
During this period, one of our providers in Falkenstein will be conducting maintenance on our network components. This could result in temporary unavailability of certain direct connections or the platform. We expect any interruptions to be brief.
Best regards, Productsup Network Operations Center
May 22, 14:07 CEST