Network emergency maintenance advisory

Scheduled Maintenance Report for Productsup

Completed

The scheduled maintenance has been completed.

Posted Jul 31, 2025 - 07:30 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 31, 2025 - 06:30 CEST

Scheduled

Dear customers,

Our provider will conduct emergency maintenance on one of our long-distance backbone connections between Falkenstein and Frankfurt. Please note that we have redundancy through an alternate path to minimize any impact on our services.

We expect any interruptions to be brief and have little to no impact on our services.

Best regards,
Productsup Network Operations Center

Posted Jul 30, 2025 - 14:02 CEST

This scheduled maintenance affected: Platform API, Productsup Platform, Data Processing, Destination "Productsup Server", Image Service, FTP Service, Proxy Service, Tracking Service, Stream API, Authentication Service, Retail PX - API, Retail PX - Platform, Retail PX - Open API, Export API, and Content Portal.