Performance Issues

Incident Report for Productsup

Resolved

The issue has been identified as a database lock. The lock has been removed and the user interface should continue working as usual. Thanks for your patience and continued support.

Posted Jul 26, 2023 - 21:39 CEST

Investigating

We're seeing slow responses for the Platform user interface. Data Processing is not affected. We are currently investigating the issue.

Sorry for the inconvenience.

Posted Jul 26, 2023 - 21:37 CEST

This incident affected: Productsup Platform.