Emergency Network Maintenance

Scheduled Maintenance Report for Productsup

Completed

The scheduled maintenance has been completed.

Posted Jan 21, 2026 - 11:13 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 21, 2026 - 11:00 CET

Scheduled

We will be conducting emergency maintenance to upgrade one of our core network routers. Due to redundancy in our infrastructure, only brief timeouts may occur as traffic is automatically rerouted.

Start time: 11:00
Expected duration: 30 minutes

This upgrade is necessary to keep our network fast and reliable. We’ll work to complete the maintenance as quickly as possible and appreciate your patience and understanding.

Posted Jan 21, 2026 - 08:57 CET

This scheduled maintenance affected: Platform API, Productsup Platform, Data Processing, Destination "Productsup Server", Image Service, FTP Service, Proxy Service, Tracking Service, Stream API, Authentication Service, Retail PX - API, Retail PX - Platform, Retail PX - Open API, Export API, Content Portal, and Export Template Management API.