Emergency Maintenance

Scheduled Maintenance Report for Productsup

Completed

The scheduled maintenance has been completed.

Posted Oct 30, 2026 - 16:15 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 30, 2026 - 12:15 CET

Scheduled

A critical vulnerability in the Linux kernel (CVE-2026-98432) was recently disclosed, and a working exploit has since been publicly demonstrated. As a precaution, we are applying the security updates to our infrastructure at short notice. This requires a reboot of affected servers.

Internet-facing systems will be patched first. Servers will be patched and rebooted one at a time, with traffic moved to redundant nodes beforehand. We don’t expect service interruption.

No action is needed on your side. We will post an update here when the maintenance is complete. We apologize for the short notice.

Posted Oct 30, 2026 - 12:09 CET

This scheduled maintenance affected: Platform API, Productsup Platform, Data Processing, Destination "Productsup Server", Image Service, FTP Service, Tracking Service, Stream API, Authentication Service, Retail PX - API, Retail PX - Platform, Retail PX - Open API, Export API, Content Portal, and Export Template Management API.