Issues with our Image Service

Incident Report for Productsup

Resolved

The incident has been resolved. We have not seen any more issues after deploying the bugfix.

Posted Feb 19, 2020 - 16:28 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 19, 2020 - 12:58 CET

Identified

we already have released a fix which solves 99% of all the requests. there is a small percentile of requests still affected by this bug. we will ship the bugfix for these shortly.

Posted Feb 19, 2020 - 12:55 CET

Investigating

We are currently investigating an intermittent issue with our image service.

Posted Feb 19, 2020 - 12:13 CET

This incident affected: Image Service.