Network maintenance advisory

Scheduled for Aug 6, 22:00 CEST - Aug 7, 04:00 CEST

Scheduled

Dear Client,

Due to planned maintenance work on our local connections between FRA4 (Werkhaus) and FRA6 (Digital Realty Fra15), our cross-datacenter transport services will be interrupted multiple times during the following window:

Start: August 6, 2026, at 10:00 PM CEST

End: August 7, 2026, at 4:00 AM CEST

We expect any interruptions to be temporary and are making every effort to minimize the impact on your services.

If you have any questions or require further information, please feel free to reach out to our support team.

Best regards,

Productsup Network Operations Center

Posted Jul 23, 2026 - 16:35 CEST

This scheduled maintenance affects: Platform API, Productsup Platform, Data Processing, Destination "Productsup Server", Image Service, FTP Service, Tracking Service, Stream API, Authentication Service, Retail PX - API, Retail PX - Platform, Retail PX - Open API, Export API, and Content Portal.