Platform API & Stream API: Temporary Disruption Due to Data Overflow
Incident Report for Productsup
Resolved
Dear valued customers,

Over the weekend, we experienced a temporary disruption due to unexpected data overflow in our storage systems, which support our Platform API and Stream API. This issue began at 10:05 AM GMT+2 and was resolved by 11:08 AM GMT+2.

Test data from a trial run filled our storage to its maximum capacity, leading to limited service availability during this time.
To address this, we have suspended these trial imports and cleared excess data from our systems.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Thank you for your continued support. We are committed to maintaining the highest levels of service availability for you.
Posted Apr 21, 2024 - 10:00 CEST