Emergency Network Maintenance

Scheduled Maintenance Report for Productsup

Completed

The scheduled maintenance has been completed.
Posted Oct 26, 2026 - 17:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2026 - 15:00 CET

Scheduled

Dear customer,

We will be performing maintenance on our platform today, 26 October 2026, between 15:00 and 17:00 CET (14:00–16:00 UTC), to apply important security updates.

Our network is fully redundant, and traffic will be moved to redundant paths during the maintenance. We do not expect any service interruption. In rare cases, you may notice brief latency or a single reconnect.

We apologize for the short notice. If you notice anything unusual during or after the window, please contact our Support team.

Kind regards,
Your Productsup Team
Posted Oct 26, 2026 - 13:31 CET
This scheduled maintenance affected: Platform API, Productsup Platform, Data Processing, Destination "Productsup Server", Image Service, FTP Service, Tracking Service, Stream API, Authentication Service, Retail PX - API, Retail PX - Platform, Retail PX - Open API, Export API, Content Portal, and Export Template Management API.
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