Scheduled Network Maintenance

Scheduled for Sep 30, 13:00 - 17:00 CEST

Scheduled

We will be performing scheduled maintenance on part of our core network infrastructure to apply software updates to our routers. Our network is fully redundant, and traffic will be moved to redundant paths before each router is updated. We do not expect any service interruption.

In rare cases, some users may see brief latency or a single reconnect while traffic moves between paths. If you notice anything unusual during or after the window, please contact our support team.

Posted Sep 15, 2026 - 12:56 CEST

This scheduled maintenance affects: Platform API, Productsup Platform, Data Processing, Destination "Productsup Server", Image Service, FTP Service, Tracking Service, Stream API, Authentication Service, Retail PX - API, Retail PX - Platform, Retail PX - Open API, Export API, Content Portal, and Export Template Management API.